Special Reports

Reserved Care: An Investigation into the Treatment of Injured Reservists

Report cover page

The following document is available for downloading or viewing:

For more information on accessing this file, please visit our help page.

Investigative Team:
David Clarke, Team Leader
Gaston Boisvert, Investigator
Brian Finn, Investigator
Erin McDonald, Investigator
Sandra Scott, Investigator
Gary Furrie, Special Advisor

Table of Contents

Letter to the Minister

Executive Summary

Introduction

Investigation

Recommendations

Provision of Health Care

Lack of Consistent Standards

Benefits for Injured Reservists

Reserve Administration

Treatment of Injured Reservists

Introduction

Overview of the Investigation

Rationale

Investigative Process

Background

Who is a Reservist?

The Primary Reserve

Types of Service

Canadian Forces Health Support

Today’s Health Care System

Legal Foundations of Health Care Provided to Canadian Forces Members

Historical Perspective Concerning Medical Support for Reservists

Identified Issues

Provision of Health Care to Reservists

Confusion about Health Care Entitlements

Need for an Organized Regulatory Framework

Queen’s Regulations and Orders – Medical Care

Queen’s Regulations and Orders – Dental Care

Distinctions in Class B Service

Policy Terminology

Policy Circulation and Application

Policy Knowledge

Concluding Remarks and Recommendation

Inadequacy of Care

Background

Limited Access to Health Care

Dental Care for Operational Injuries

Continuity of Care

Concluding Remarks and Recommendations

Consistency of Standards

Background

Periodic Health Assessments

Immunizations

Physical Fitness and Testing

Medical Care for Fitness Training Injuries

Compensation for Lost Pay

Eligibility for Veterans Affairs Canada Benefits

Concluding Remarks and Recommendation

Reserve Health Records

Custody and Handling Standards

Portability of Health Records

Benefits for Injured Reservists

Introduction

Accidental Dismemberment Insurance Plan

Supplementary Reserve

Reserve Administration

Medical Releases for Reservists

Conclusions and Recommendations

Annex A: QR&O Chapter 34 -Medical Services

Annex B: QR&O Chapter 35 -Dental Services