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Appendix III – DND/CF Complaint Resolution Mechanisms

 CF GRIEVANCE BOARD (CFGB)PUBLIC SERVICE COMMISSION (PSC)PUBLIC SERVICE STAFF RELATIONS BOARD (PSSRB)MILITARY POLICE COMPLAINTS COMMISSION (MPCC)OMBUDSMANCONFLICTMANAGEMENT SYSTEM PROJECT
FUNCTION Review prescribed types of grievances referred to it by CDS. To conduct investigations and audits related to violations of the PSEA related to staffing. Hears complaints on allegations of violations of the PSSRA and grievances against collective agreement interpretations and specified disciplinary actions.

 

Conducts formal investigations into

(1) complaints about MP conduct and

(2) interference by chain of command in investigations

Listening, provides/receives info, reframe issues, develop options, referral, helping people help themselves, informal 3rd party intervention, “Looks into problem”, mediation, generic approaches, systems change (trend analysis). To enhance dispute resolution skills for managers at all levels.
AUTHORITY Bill C-25, GIC appointments PSEA GIC appts PSSRA. GIC appts Bill C-25. GIC appointments

MND Report to PM.

Mar 97 GIC appt

MND Report to PM. Mar 97 (originally called ADR).
RESPONSIBLE TO Gov’t of Canada (thru MND) Gov’t of Canada (thru designated Minister) Gov’t of Canada (thru designated Minister) Gov’t of Canada (thru MND)

 

MND

Will be integrated into new and existing DND/CF mechanisms and Leadership/Mgt.
POWERS To conduct hearings. To compel evidence and witnesses. To conduct hearings. To compel evidence and witnesses. To conduct hearings. To compel evidence and witnesses. To conduct hearings. To compel evidence and witnesses. No formal power, relies on reason and persuasion. None, this is a system design and implementation capability.
OUTPUT Make findings and recommendations to CDS. Decisions and, in certain cases, recommendations only. Makes final and binding decisions. Make findings and recommendations to MND, CDS, DM. Reports and Recommendations (Modality TBD). Enhanced management skill sets.
REPORTS Annually to MND. MND tables in Parliament. Annually to designated Minister. Minister tables in Parliament. Annually to designated Minister. Minister tables in Parliament. Annually to MND. MND tables in Parliament. Annually to MND. MND tables in Parliament. None.
ISSUES Staffing process. Timing of stand-up. N/A N/A

Staffing process leading to GIC appt.

Timing of Stand-Up.

- scope of mandate

- inter-relationships

- investigative authority

- degree of independence (housing, funding, staffing)

- modality and frequency of reporting

- privacy and access considerations

- staffing process (remainder of staff)

- publicity when office is operational

- timing of Stand-up

- Integration with existing mechanisms

- ADM(Per) currently lead agency and will provide progress reports as required.

 

OTHER MECHANISMS & STAKE HOLDERS

Internal – Mgt/leadership (chain of command), DND/CF Grievances (not CFGB/PSSRB), harassment policies, CRS, MND Monitoring Committee, Boards of Inquiry, CFPM/NIS, JAG, Unions
 

External – CHRC, Privacy Commissioner, OL Commissioner, Auditor General, Judicial review federal court/CMAC, Parliament, Information Commissioner
 

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