New Online American Sign Language (ASL) video functionality created to better serve our constituents

Message from the Ombudsman | May 27, 2016

I am pleased to inform all members of Canada's Defence community and other visitors to our website that we have created a new online section dedicated solely to our messages available in ASL videos.

American Sign Language (ASL) is the predominant sign language for people who are Deaf and hard of hearing in the United States and Canada.

These videos are also available in French, Langue des signes québécoise (LSQ) and are another action to continuously enhance the service we offer our constituents within the Defence community.

It is a complete, complex language that employs signs made by moving the hands combined with facial expressions and postures of the body.

It is the primary language of many who are deaf and is one of several communication options used by people who are deaf or hard-of-hearing.

This "visual gestural" language carries just as much information as any spoken language. ASL has its own grammar, culture, history, terminology and other unique characteristics.

This unexplored avenue of feedback makes our services more readily available to Canadian Armed Forces members, military families, civilian employees of National Defence, and other constituents.

You can watch our ASL videos by visiting our video gallery.

I encourage you to contact us by e-mail or phone (1-888-828-3626), if you would like further detail on this initiative or any other topic you would like to discuss.

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