ARCHIVED - Message from the Ombudsman (April 16, 2014)

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Newly Appointed Ombudsman, Mr. Gary Walbourne, shares a message with his constituents

I am pleased and honoured to have been appointed as the Ombudsman for the Department of National Defence and the Canadian Armed Forces.

As the former Director General, Operations and Deputy Ombudsman at the Office of the Veterans Ombudsman, I recognize how important it is to ensure that all members of the Defence Community, both current and past, and their families, are being treated fairly.

Looking back at the progress that this Office has made in the past sixteen years, with regard to operational stress injuries, the treatment of military family members, and most recently, the amendment of the Accidental Dismemberment Insurance Plan for all Primary Reservists, I feel very fortunate to be part of an organization that is truly committed to the overall well-being and quality of life of the members of the Defence community.

I look forward to working with all personnel of the Department of National Defence and the Canadian Armed Forces to continue to contribute to substantial and long-lasting improvements for members, former members, members of the Cadets, civilian employees, persons who have applied to become members and families of all of the above.

I would also like to take this opportunity to encourage any member of the Defence community to contact our office should they require support in accessing existing channels of assistance or redress available to them or information relating to a complaint or concern with the manner in which they have been treated. 

We all stand ready to help.

Gary Walbourne,

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