Video Gallery


Are you being medically released from the Canadian Armed Forces?

If you are being medically released, your transition to civilian life will take place over several weeks, months or years. This can be a difficult time because there are many steps and key players involved. To assist you, we have outlined the three “phases” of transition in a reference tool called Your Transition to Civilian Life – The Three Phases of Medical Release.

Making the Transition to Civilian Life

If you are a Canadian Armed Forces member transitioning to civilian life, the National Defence and Canadian Forces Ombudsman and the Veterans Ombudsman can provide you with information to help you successfully navigate your journey.

How did we help the Defence Community in 2014-2015?

2014-2015 was a big year for our Office. We helped Regular and Reserve Force Members, veterans, military family members and civilian employees who contacted us from all over the country.

What if I am unhappy with a complaint I made through another mechanism?

What happens if you're unhappy with the way a mechanism like the Canadian Forces Grievance Process, or the Public Service grievance and complaint process is handling your complaint?

What is a Board of Inquiry?

In most cases of death or serious injury of a military loved one, the Canadian Armed Forces will hold a Board of Inquiry to look into the incident.

What Are Compelling Circumstances?

If you contact us with an issue that involves compelling circumstances, we may forward your case right away to an investigator or a complaint analyst. But what is a compelling circumstance?

What Happens When You Contact the Ombudsman's Office?

 A short video about the role of our Intake Officers.

Who Are We?

What is the Ombudsman's Office and what do we do?

Date modified: