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Message from the Ombudsman May 27, 2016: New Online American Sign Language (ASL) video functionality created to better serve our constituents

I am pleased to inform all members of Canada's Defence community and other visitors to our website that we have created a new online section dedicated solely to our messages available in ASL videos.

American Sign Language (ASL) is the predominant sign language for people who are Deaf and hard of hearing in the United States and Canada.

These videos are also available in French, Langue des signes québécoise (LSQ), and are another action to continuously enhance the service we offer our constituents within the Defence community.

You can watch our ASL videos by visiting our video gallery.

Ombudsman Announces New Advisory Council Member

I am pleased to announce the addition to my advisory council of Lieutenant-Colonel Guy Bélisle, MB, MSM, CD, Canadian Army Command Chaplain. This Advisory Council consists of eight volunteers with specialized expertise in the Canadian Forces and Department of National Defence. Their input directly impacts this office with strategic advice related to the mandate, professional principles and organizational structure.

Progress Update on Ombudsman’s Boards of Inquiry: Families in Focus Report

My office has been tracking and reporting on issues related to the Canadian Armed Forces’  engagement of families during a Board of Inquiry process for the past 10 years. Our Boards of Inquiry: Families in Focus Report was published in April 2015.  Although the Department has made clear incremental progress over the past five years, the Board of Inquiry process remains military-centric and difficult to understand...

Ombudsman Releases Report Into Compensation Options for Ill and Injured Reservists

Today I released the second in a series of three reports which focus exclusively on Canada’s Reserve Force. Today’s report examines the processes which ill and injured Reservists must follow to obtain coverage for lost income. We found the application and review processes for Reserve Force Compensation to be too complex and cumbersome, relying on old-school...

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