Sample Cases
Category: Private Married Quarters
Home Alone at Last
This is a case where a family of mice was seriously invading the space of a family of humans. There wasn’t room for both.
In fact, the mice infestation was a serious problem. The complainant’s family resided in a PMQ, where they lived on the second floor. Not only were mice infesting the storage lockers in the basement of the PMQ and nesting in the complainant’s storage space, they were infiltrating his living quarters. Representatives from the Canadian Forces Housing Authority (CFHA) and preventive medical personnel had met with the complainant and were aware of the extent of the problem. But a month later no action had been taken and cleanup operations had not begun.
He was told, however, that a tender process for the cleanup had been initiated.
He contacted our Office concerning the delay.
Following several discussions with the CFHA, we received confirmation that the cleanup contract had been awarded and the complainant had been informed of the process for submitting a damage claim. We closed the file on this pesky case, but have informed the complainant that he should call us again if he has any problem with the processing of his claim.
